A security system is designed to defend your property. But what actually transpires in the event your home security alarms go off in Ann Arbor? What actions should you take to ensure you and your family are secure?
The most important first step is to avoid panicking. Remember that your 24-hour monitoring specialists are there for you. Then proceed with the recommended actions to be prepared for any crisis at your property.
Our Dedicated Representatives Are There For You
A 24-hour monitoring agent is immediately alerted whenever your Ann Arbor home security alarms go off. Once an agent is notified, they will reach out to you n a hurry to determine what caused the security system. Your system can go off in various situations, including:
In circumstances when the alarm was accidentally triggered—like not recalling that your sensors are switched on when you unlock a door— a monitoring specialist will reach out to figure out if assistance is required. Supply them with your predetermined password, and they'll deactivate the alarm.
If you have an urgent situation, your monitoring team member will summon emergency personnel, including police, fire, and EMS, to your home. They also have the ability to act as your proxy when you are not on site. The monitoring agent also can let first responders know which security device was triggered, increasing their preparedness for a potentially dangerous situation. Your monitoring professional will remain on the phone with you to keep you calm and instruct you on what you should do.
Steps to Take if Your Alarm Goes Off In Ann Arbor
Being awoken in the middle of the night to an alarm going off can be terrifying—especially if you don’t know why it’s going off. The most important thing to do is stay as calm as possible and proceed with the following:
First, move to a safe place. Gather your family and pets as quick as you can and get into a protected area within your residence or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem by yourself, but this can be incredibly dangerous. As an alternative, concentrate on keeping you and your family members safe and let the professionals handle the issue.
Third, keep a persistent line of communication with your monitoring team and emergency responders. You are able to be patched through, so everyone is speaking on the same line. Or, if you’re not able to be in direct contact with emergency services, you’re still able to obtain notifications through text messages. Even if your dealing with a false alarm, it's wise to maintain communications with everyone involved so you know what to do should a real emergency occur.
Get Protection For All Security Risks in Ann Arbor with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems ensures your family and your home are completely protected. With around-the-clock monitoring, home automation, and safety alarms, your residence will become the secured refuge you’ve always wanted. Customize a comprehensive home security solution by submitting the form below or dial (734) 224-3173 to get started.